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HOTEL SERVICE EVALUATION FORM

Dear honored guests,

We are delighted to have you stayed with us and hope that you have the most relaxing and comfortable experience.  As we always strive for super customer service, we would appreciate if you take a moment to complete this evaluation form. Please note that your personal information will be confidentially kept, just only for general management purpose.

    Guest name*: Room number:*: How did you know about us:

    EVALUATION AND COMMENTS:

    Room: ExellentGoodAveragePoor
    Cleanliness & hygiene: ExellentGoodAveragePoor
    Sleep quality (bed comfort): ExellentGoodAveragePoor
    Friendliness of staff: ExellentGoodAveragePoor
    Food quality: ExellentGoodAveragePoor
    Overall Service: ExellentGoodAveragePoor
    -------------------- Would you recommend us to your family or friends ?: YesNo
    Are there any areas you think that need to improve ?

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